Privacy Policy

1. Who are we?

"Art Fasadi" Ltd. is a company registered in the Republic of Bulgaria, with its headquarters and management address at: Veliko Tarnovo, Marmarliyska St. No. 1, entrance B, floor 2, apartment 6, UIC: 202734532, phone: +359 888 552 857, and email:

In relation to its activities—manufacturing and trading of exterior solutions for buildings—"Art Fasadi" Ltd. (the "Company") processes data, some of which are personal data, in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679. Therefore, it qualifies as a personal data controller. This policy aims to inform users of www.artfasadi.com about how their personal data is processed, their rights, the data protection methods used by the controller, to whom the Company is entitled to provide the collected personal data, and the methods for exercising the rights of data subjects.


2. Introduction:

The GDPR is the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and the Council). This regulation significantly enhances the rights of European citizens and imposes more obligations on organizations that collect and process personal data. It came into effect on May 25, 2018, and applies in all EU member states. Personal data is collected for specific, explicitly stated, and legitimate purposes and is not further processed in a manner incompatible with these purposes. Processing is carried out lawfully, fairly, and transparently in relation to the data subject.


3. Purpose and scope of the policy:

With this Privacy Policy, "Art Fasadi" Ltd. acknowledges the confidentiality and inviolability of personal data. In compliance with legislation and best practices, the Company applies the necessary technical and organizational measures to protect individuals' personal data.
The purpose of this Privacy Policy is to inform individuals about the purposes of data processing, recipients or categories of recipients to whom data may be disclosed, the mandatory or voluntary nature of providing data and the consequences of refusal, as well as information on the right to access and rectify collected data.


4. Glossary of terms:

"Personal data" means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

"Genetic data" means personal data relating to inherited or acquired genetic traits of a natural person that provide unique information about their characteristics or health and that have been obtained, particularly from an analysis of a biological sample.

"Biometric data" means personal data obtained through specific technical processing, related to physical, physiological, or behavioral characteristics, allowing or confirming the unique identification of that person, such as facial images or fingerprint data.

"Consent of the data subject" means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which they, by a statement or clear affirmative action, agree to the processing of their personal data.

"Processing" means any operation or set of operations performed on personal data, whether by automated means or otherwise, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, restriction, erasure, or destruction.


5. Fundamental principles of personal data processing we adhere to:

- Lawful, fair, and transparent processing of personal data;
- Processing personal data for specific purposes;
- Data minimization;
- Accuracy and keeping data up to date;
- Storage limitation;
- Integrity and confidentiality;
- Accountability.


6. Purpose of processing:

"Art Fasadi" Ltd. processes personal data for its activities related to manufacturing and trading exterior solutions for buildings. Data is collected for specific, legally defined purposes and processed lawfully and fairly. Further processing for archiving, scientific or historical research, or statistical purposes is not considered incompatible with the initial purposes.
The Company does not collect personal data for marketing and advertising purposes. The data collected by "Art Fasadi" Ltd. is only with the explicit, free, clear, and informed consent of the user, provided after reading this Privacy Policy.


7. The Company processes personal data only when:

- It has received clear, freely given, informed, and unambiguous consent from data subjects who are aware of how their data will be used;

- There is a contractual obligation necessary for the performance of a contract, where one party is a natural person (e.g., employees of the Company);

- Processing is necessary for the performance of a task carried out in the public interest under EU or national legislation.


8. Data collected and processed:

"Art Fasadi" Ltd. does not collect or process sensitive personal data from its customers and website users. The data collected and processed includes:

- First and last name (for identification);
- Email address (for quick and easy communication);
- Phone number (for contact if necessary);
- Other legally permissible data, if required for fulfilling obligations or services.


9. Recipients of personal data:

The Company provides personal data to competent state authorities and institutions when required by national legislation. Additionally, data may be shared with accounting firms, banks, HR agencies, and mobile operators for lawful purposes or contractual obligations.
Personal data of www.artfasadi.com users is not shared with third parties beyond legal requirements and is not transferred outside the EU.


10. Rights of data subjects:

Measures for data protection in accordance with Regulation (EU) 2016/679 aim to ensure the rights of data subjects, including:

- Right of access;
- Right to rectification of inaccurate or incomplete data;
- Right to erasure ("right to be forgotten") if applicable under Article 17 of Regulation (EU) 2016/679;
- Right to restriction of processing;
- Right to data portability;
- Right to object under Article 21 of Regulation (EU) 2016/679;
- Right to lodge a complaint with the Data Protection Commission or a regional court;
- Right not to be subject to automated decision-making, including profiling.


11. Data retention period:

The Company processes data for a period compliant with applicable legislation and in accordance with the storage limitation principle.

- Inquiries through the website's contact form are retained for six months or as necessary to resolve the inquiry.

- Employee personal data is retained for longer periods due to accounting and legal requirements.


12. Company responsibility for data protection:

To ensure adequate data protection, "Art Fasadi" Ltd. applies all necessary organizational and technical measures for the security of personal data, using secure storage mechanisms for both electronic and paper records. Access to files containing personal data is restricted to authorized employees only.